Our hope is that you are satisfied with every purchase from My Puppy’s Secret but we understand not every dog is just going to love our recipes.  We offer a prorated return policy on both our fresh, baked to order dog treats (14 days from purchase) and our packaged treats (30 days) from our partner vendors but are not responsible for return shipping costs.

Please call 414-255-0893 or email us at sales@mypuppyssecret.com for an RMA (Return Merchandise Authorization) with further instructions on how to get the undesired product back to us.  Please have your receipt or invoice and tracking number(s) available when calling.

You will receive your refund in the same form of payment you originally used for your purchase within 30 days of our receipt of your returned product.